Effective Date: October 2026
Brand Name: The Healthy Codes
Contact Email: care@thehealthycodes.com
THC Care No.: +91-9711255867
At The Healthy Codes, we strive to ensure your orders reach you safely, smoothly, and in a timely manner. This Shipping Policy outlines our processing times, delivery timelines, and associated terms.
1. Order Processing
· Processing Window: Orders are typically processed and prepared for dispatch within 24–48 working hours following order confirmation.
· Business Days: Orders placed on weekends or public holidays will be processed on the next working day.
2. Estimated Delivery Timelines
Delivery times vary depending on the shipping destination. Estimated transit times from the date of dispatch include:
· Metro Cities: 2–4 business days
· Non-Metro / Tier 2 & Tier 3 Locations: 5–7 business days
Please note that these timelines are estimates. Deliveries may occasionally be impacted by unforeseen circumstances, such as adverse weather conditions, remote locations, or third-party courier delays.
3. Shipping Charges
· We may offer free standard shipping on prepaid orders that meet a specified minimum order value.
· For orders below the minimum order threshold, a standard shipping fee will apply.
· If Cash on Delivery (COD) is available, an additional handling charge may apply.
· All applicable shipping fees or COD charges will be calculated and clearly displayed at checkout before payment confirmation.
4. Order Tracking
Once your order has been dispatched from our fulfillment center, you will receive a tracking link via SMS, email, or WhatsApp, allowing you to monitor your shipment's progress to your delivery address.
5. Delivery Support & Delays
In the rare event of a shipping delay or transit issue, our customer support team is available to assist you. If you have any questions regarding your shipment, please reach out to us at: 📧 care@thehealthycodes.com
