RETURN & REFUND POLICY
Your trust is important to us. Since The Healthy Codes products are nutritional supplements meant for consumption, we follow careful quality and hygiene standards.
When Can You Reach Out?
We’re happy to help if you receive:
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A damaged product
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The wrong item
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A missing item in your order
If something doesn’t feel right, please let us know — we genuinely want to make it right.
How to Raise a Request
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Please contact us within 48 hours of receiving your order
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Write to care@thehealthycodes.in with:
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Your order ID
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Clear opening short video showcasing the issue
Our team will review your request and guide you through the next steps.
About Opened Products
For safety and hygiene reasons, we’re unable to accept returns of:
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Opened bottles
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Used or partially consumed products
We appreciate your understanding — this helps us maintain quality standards for everyone.
Refunds & Replacements
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Once your request is approved, we’ll process:
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A replacement, or
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A refund (depending on the situation and availability)
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Refunds are usually completed within 10–15working days and credited to the original payment method.
Our Promise
If you ever feel unsure or need clarity, our support team is just an email away. We’re here to help — not hide behind policies.
CUSTOMER SUPPORT
📧 care@thehealthycodes.in
🕘 Monday to Friday | 10 AM – 6 PM (IST)