Faq

Code Protein is a vegan protein powder made from fermented yeast protein, pea protein isolate and pumpkin seed protein, sweetened with monk fruit extract. Each scoop gives 24 g of protein and 0 g of added sugar. It comes in Coffee, Strawberry and Chocolate flavours, in 500 g and 1 kg packs, and as an OTG Pack of 6 single-serve sachets.

Yes. Code Protein is vegan and vegetarian-friendly, with no dairy and no whey.

One scoop provides 24 g of protein and about 5 g of BCAAs (leucine, isoleucine and valine, which occur naturally in the protein), along with all nine essential amino acids. A 500 g pack gives 14 servings.

Code Protein is sweetened with monk fruit extract. It has 0 g of added sugar and 0 g of total sugar per scoop.

Code Protein contains no dairy or whey. However, it is processed on equipment that also processes soy, dairy, wheat and other nuts. Please always read the allergen information on the product packaging before use.

Pick Coffee if your day starts with coffee, Chocolate if you like it rich, and Strawberry if you like it light.

The OTG (On-The-Go) Pack contains 6 single-serve sachets of Code Protein: 2 sachets of Chocolate, 2 sachets of Coffee, and 2 sachets of Strawberry. It is designed to make it easy to carry your protein without a tub or scoop.

Code Collagen is a hydrolysed marine collagen supplement made with Japanese marine collagen peptides (5,000 mg per serving). It comes in two formulas: Glow for skin and Move for joints and mobility.

Glow combines marine collagen with vitamin C, glutathione, grape seed extract, hyaluronic acid, biotin and vitamin B12, and supports skin, hair and nails. It is orange-flavoured. Move combines marine collagen with glucosamine, chondroitin and hyaluronic acid to support joint health and mobility. It is beetroot and watermelon-flavoured.

No. Code Collagen is made from marine (fish-derived) collagen, so it is not vegan or vegetarian. If you have a fish allergy, check with your doctor before using it.

Code Relax is a daily supplement of chelated magnesium bisglycinate with black pepper extract, designed to support relaxation, sleep quality and recovery. Magnesium bisglycinate is magnesium bound to glycine, a form that is generally gentle on the stomach.

Code Shield contains 4 mg of Japanese astaxanthin (AstaReal®), a natural antioxidant, to support everyday antioxidant defence and overall wellness.

Code Radiant combines 500 mg of liposomal glutathione with vitamin B6 to support antioxidant protection and radiant-looking skin. In liposomal form, glutathione is enclosed in a protective phospholipid layer. The ingredients include Liposomal Glutathione, Vitamin B6, and Hydroxypropyl Methylcellulose (HPMC) (INS 464).

The Healthy Codes offers supplements in different formats. Code Protein is a powder, also available in single-serve sachets; Code Collagen comes in sachets; and Code Relax, Code Shield, and Code Radiant are available in capsule form.

No. The Healthy Codes products are made without artificial flavours, artificial colours, fillers, added sugar, or harmful additives. The entire range is built around one core philosophy: Clean-Label Preventive Nutrition.

Yes. No dairy or whey. It is made from fermented yeast protein, pea protein isolate and pumpkin seed protein isolate.

It is sweetened with monk fruit extract.

Glow is Type I & III collagen; Move is Type II collagen.

One capsule daily, 30 minutes before bedtime, preferably after a meal.

Products are made under FSSAI licences, with GMP, HACCP and FSSC 22000 certification. Certificate numbers and validity dates are listed on the Certified page.

Email care@thehealthycodes.com or call +91-9711255867, Monday to Friday, 10am to 5pm IST.

Mix 1 scoop of Code Protein with 250 ml of water, or as recommended by your dietician. For best results, drink it right after preparing.

1. Add one scoop to 250 ml of water or milk.
2. Shake or blend.
3. Enjoy.

Yes. You can mix it into milk or curd. With hot coffee, add the protein after the coffee is made. A spoon works, and a shaker gives the smoothest glass.

There is no single required time. Take it when it fits your routine, such as with breakfast or after exercise, and follow the serving size on the pack.

Code Protein is made for everyday use. Follow the usage on the pack. If you have a kidney condition or any other medical condition, ask your doctor before using a protein supplement daily.

No. Code Protein is a nutritional supplement that supports your daily protein needs alongside a balanced diet. It is not a meal replacement.

Pour the contents of one sachet into 100–150 ml of water, coconut water, or juice and mix well before consuming. Follow the serving instructions provided on the product pack.

Follow the serving instructions on each pack:

• Code Relax: Take 1 capsule about 30 minutes before sleep.
• Code Radiant: Take it 20–30 minutes after a meal.
• Code Shield: Take it 20–30 minutes after a meal.

No. Taking more than the recommended amount will not speed up results and may cause side effects. Always follow the serving size on the pack.

Many people build a routine with more than one product, and our gift packs combine products such as Code Collagen with Code Relax or Code Shield. Check the label of each product and avoid doubling up on the same nutrient. If you take regular medication or have a medical condition, speak to your doctor first.

Results vary from person to person. Supplements work best when taken consistently as directed, alongside a balanced diet, sleep and exercise. They support your health rather than replace healthy habits, and we do not promise specific results or timelines.

Simply continue with your next scheduled serving. Do not take a double dose to make up for it.

Check that you are following the serving size and try taking it with a meal. If the discomfort continues, stop using it and speak to your doctor.

Our supplements come in smart bottles that are easy to carry. Store them in a cool, dry place away from direct sunlight, and keep the pack tightly closed after use.

Our protein, collagen, and health supplements are designed for adults above 18 years of age. Please keep them out of reach of children.

We also offer two Gentle Grains variants for everyday wholesome nutrition: Code Lean, designed for adults, and Code Little Legends, designed for kids and teenagers to support their daily nutritional needs. Gentle Grains can also be enjoyed by family members together as part of everyday nutrition.

We do not recommend our supplements for children or teenagers unless a doctor advises it.

Please speak to your doctor before using any supplement during pregnancy or while breastfeeding.

If you have a diagnosed medical condition, take regular medication or are preparing for surgery, speak to your doctor before starting any supplement. This matters especially if you have a kidney or liver condition.

Code Protein has 0 g of added sugar and 0 g of total sugar per scoop. If you have diabetes, still check with your doctor about how it fits your meal plan.

Most people tolerate our products well, but any supplement can cause mild digestive discomfort or an allergic reaction in some people. Stop use and speak to your doctor if you notice anything unusual.

Read the ingredient and allergen information on each product page and on the pack. Code Collagen is fish-derived, and Code Protein contains no dairy or whey.

No. They are nutritional supplements and are not intended to diagnose, treat or cure any disease or medical condition. They are meant to support a balanced diet, not replace medical care.

Yes, The Healthy Codes supplements are suitable for adults of all ages.

Supplements are meant to complement a healthy diet. If you plan to use any supplement for a long period, review it with your doctor from time to time.

Yes. Our FSSAI state licence, central licence and manufacturing licence are published on our Certified page, with licence numbers and PDFs you can open.

Pranaveda Pharmaceuticals Pvt. Ltd. holds a certified Retailer and Wholesaler licence from FSSAI. Our manufacturing partner, Gangwal Healthcare Pvt. Ltd., holds the required licences, including HALAL, FSSAI, and USFDA. These certifications and licences are published under our Certificates section.

Yes. Third-party test reports for our products are available under the Certificates section of our website for viewing. We also publish reports from new batches as they become available.

Each report is listed with a report ID and date. Open the report link to see the full PDF, or email care@thehealthycodes.com to verify a report directly.

The Badge of Trust is our set of promises about what you will never find in our products: artificial flavours, artificial colours, fillers, added sugar and harmful additives.

Buy from thehealthycodes.com or our official Amazon India store, check the batch number and best-before date on the pack, and contact us if anything looks different.

Place an order from any product page. For Code Protein, choose your pack type, flavour and size first.

1. Open the product page and choose your options.
2. Add the product to your cart.
3. Use Estimate shipping rates in the cart to check delivery to your pin code.
4. Check out and pay.

No, you can place an order without creating an account. However, creating an account is recommended as it keeps your shopping history in one place.

You will receive an order confirmation with your order number after checkout. The exact notification method (email, SMS, or both) should be confirmed based on the Shopify automation currently enabled.

Log in to your account to view your order status, or use the tracking link sent after dispatch.

Yes, changes may be confirmed only until the order has been dispatched. Contact us as soon as possible at care@thehealthycodes.com or +91-9711255867 with your order number.

Check your spam folder and your bank statement first. If there is still no confirmation, email us your payment reference and we will check the transaction.

All orders are dispatched with an invoice. If you require a GST invoice, please notify us via email and our team will be happy to assist you.

Contact us immediately with your order number. Changes are easiest before the order is dispatched.

We accept Cash on Delivery (COD), UPI, Net Banking, Wallets, EMI, and Credit/Debit Cards.

Yes, Cash on Delivery (COD) is available.

Yes. Payments are processed through secure, encrypted payment gateways. Your card details are handled by the payment provider and are not stored on our website.

This may be a banking or payment gateway technical issue. Please contact your bank immediately and also write to us with your transaction details so we can help you process the order accordingly.

Add the code at checkout, or in your cart where it says Add a discount code, before you pay.

Join The Codes Club by signing up with your email at the bottom of our website, and you receive an exclusive offer on your next order.

Our product prices are inclusive of taxes. Shipping is charged on orders below ₹999.

We deliver PAN India, subject to the availability and limitations of our delivery partners.

Delivery times depend on the location, but most orders are delivered within 5–7 working days after dispatch.

Shipping is charged on orders below ₹999. Orders of ₹999 or more are eligible for free shipping.

Once your order is dispatched, you will receive a tracking link. You can also check your order status by logging in to your account. Tracking notifications depend on the email and SMS notification settings enabled on Shopify.

Yes, for international orders, please write to us at care@thehealthycodes.com, and our team will be happy to assist you.

Delivery partners generally make up to 3 delivery attempts. If you are unavailable, please get in touch with us for further assistance.

Contact us right away with your order number and photos of the parcel and the product. See the returns section below for the process.

There are no cancellation charges before the order is dispatched. Once the order has been dispatched, cancellation charges will be applicable as per actuals.

Our entire range of products, including Collagens, Proteins, Supplements and Flours, is non-returnable. In case a wrong, damaged, or opened product is delivered, please contact us at +91-9711255867 or care@thehealthycodes.com within 24 hours of delivery, along with valid proof. Our team will review the case and get back to you.

Our entire range of products, including Collagens, Proteins, Supplements and Flours, is non-returnable. In case a wrong, damaged, or opened product is delivered, please contact us via +91-9711255867 or care@thehealthycodes.com within 24 hours of delivery with valid proof. We will review the case and get back to you.

Once the refund is confirmed, it takes approximately 5–7 working days to receive the refund. You will be notified once the refund transaction has been initiated.

Our entire range of products, including Collagens, Proteins, Supplements and Flours, is neither exchangeable nor returnable.

Stop using it and speak to your doctor. Then email us with your order number, the product name and the batch number so our team can look into it.

Yes. Our Gift Packs include the Wellness Starter Pack, Immunity Pack, Elder Care Pack, Strength Pack and Healthy Glow Combo.

For a detailed explanation of the products included in each pack, please refer to the product description provided on the respective pack page.

Yes. Each pack is priced below the combined price of its products, and the individual total is shown crossed out on the pack page.

Yes, we accept wellness gifting and corporate orders. For corporate or bulk orders, please contact us on WhatsApp at +91-9711255867. Our team will assist you with the requirements and provide a price quote.

Yes. Please inform us if you would like to send your order as a gift. If required, the invoice can be included inside the box.

Call or WhatsApp +91-9711255867, email care@thehealthycodes.com, or use the WhatsApp chat on our website.

Our team is available Monday to Friday, 10am to 5pm.

Our office is PRANAVEDA PHARMACEUTICALS PRIVATE LIMITED, Address being Basement Hall, Style Plaza, Jharsa Road, Kirti Nagar, Gurugram, Haryana 122001.

Yes. Use the Ask a question form on any product page, or message us on WhatsApp.

Email care@thehealthycodes.com with your order number, the product name and the batch number, and tell us what happened.

Email care@thehealthycodes.com with a short note about your idea to explore further prospects.

The Privacy Policy, Terms and Condition, Shipping Policy and Return Policy are linked in the footer of every page.

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